Shipping Policy
Effective Date: June1, 2026
We are committed to delivering your custom-made items to you as quickly and safely as possible. Please review the following information regarding order processing, shipping methods, and delivery timelines.
Free shipping is available for all orders of $50 or more.
For orders under $50, the following rates apply:
-
Express Shipping (10–15 business days): $9.99
Delivery Timeframes
Please note that delivery time consists of Processing Time plus Shipping Time. Estimated shipping times by region are as follows:
| Region | Express Shipping |
|---|---|
| USA, Canada, Australia | 10–15 business days |
| UK, Germany, France, Switzerland | 10–15 business days |
| Other European Countries | Please contact support for options |
| Worldwide (Other Regions) | Please contact support for options |
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to monitor your package’s delivery status.
Delivery Delays & Issues
We are not liable for delays caused by carriers or customs authorities. However, if your package is lost or damaged during transit, please contact our support team at support@hidiscountmall.com, and we will assist you in resolving the issue with the carrier.
Thank you for your trust and patience.